Services

Diagnosis – where the partnership begins.

Every MORe partnership begins with a non-invasive diagnostic inquiry. The primary questions we address include “Where are you now?” and “What’s possible?”

Book Discovery Call See the three Phases

The journey ahead

Thorough diagnosis must always precede treatment.

The Diagnostic Assessment is the initial relationship building phase that provides a complete understanding of your situation and where you are going before moving forward.

Read Newsletters Connect Now

Step 1Diagnostic Assessment
A safe, noninvasive assessment designed to understand your organization before moving forward. The starting point for every MORe relationship.
Step 2Design
By involving, engaging, and educating all stakeholders, MORe will guide your organization as they create a blueprint of their future state around a shared vision. The blueprint will define the structural, executional, and organizational change related aspects for the Transformation Phase.
Step 3Transformation
With your people as co-pilots, MORe will guide your organization in the realization of their future while they learn to operate the new organizational system independently. Together, we will Transform structural, executional, and organizational elements for sustained resilience.

Start here

Step 1Diagnostic Assessment

Diagnostic Assessment Phase

Request the Diagnostic

Purpose

A safe, noninvasive assessment designed to understand your organization before moving forward. The starting point for every MORe relationship.

Ideal client

Boards, CEOs, COOs and C-suite sponsors considering an operating, cultural or transformation intervention and needing an evidence-based view before committing.

Scope

Structured interviews (10–15) with executives and operators
Targeted voice-of-employee and voice-of-customer surveys
Review of operating artefacts, systems and reports
Structured assessment across people, process and technology

Process

Mobilize and align on scope with the sponsor
Conduct interviews, surveys and artefact review
Assess findings across people, process and technology
Facilitate a one-day Executive Alignment Workshop
Present findings and options for next steps

Deliverables

Board-ready briefing pack of findings and priorities
Costed 90-day roadmap of quick wins and foundational moves
Options for how a MORe engagement could continue

Expected outcomes

A clear view of the current organizational condition
Identified issues across people, process and technology
Established priorities and quick wins
Confidence to decide whether, and how, to proceed

Engagement boundaries

Non-destructive by design. Typical duration 2–4 weeks. No structural changes are made during the Diagnostic; commercials are confirmed in the initial conversation.

Step 2Design

Working with your people, defining their future

Discuss Design Phase

Purpose

By involving, engaging, and educating all stakeholders, MORe will guide your organization as they create a blueprint of their future state around a shared vision. The blueprint will define the structural, executional, and organizational change related aspects for the Transformation Phase.

Questions addressed

What will our future look like?
How will we achieve it?

Scope

Co-education and co-creation sessions with stakeholders
Definition of improved future state and desired outcomes
Structural and executional model definition and design
Process and technological alignment with the new model

Process

Mobilize, re-introductions as needed, scheduling
Confirm executive/Board alignment and support
Drive co-education/co-creation design sessions
Guide people in design of future operating model
Deliver Blueprint design and plan for Transform

Expected outcomes

Energy — towards achieving the improved future state through shared vision
Excitement — across all stakeholders groups to get started with Transform
Readiness — for new ways of thinking and operating the new organization
Assurance — that the plan is sound, the team is ready, and the future is bright

Engagement boundaries & commercials

No structural or operational changes occur in this stage; commercials are scoped from Diagnostic findings based on multiple metrics and confirmed before commitment.

Step 3Transformation

Guiding your people, realizing their future & independence

Discuss Transform Phase

Purpose

With your people as co-pilots, MORe will guide your organization in the realization of their future while they learn to operate the new organizational system independently. Together, we will Transform structural, executional, and organizational elements for sustained resilience.

Questions addressed

When will we stand on our own?
Where else can we apply our new model?

Scope

Carefully orchestrated, employee-driven transitions
Safe, iterative, reflective organizational change
Continuous education and capability upskilling
Learned independence and self-management

Process

Mobilize, re-introductions as needed, scheduling
Confirm executive/Board alignment and support
Iteratively transform, monitor system feedback, adjust
Employee operation of new model, build on successes
Initiate continuous improvement and model expansion
Join our Client Cooperative for ongoing sharing and learning

Expected outcomes

Satisfied — customers reporting higher C-Sat & NPS scores
Sustained — performance in quality, productivity, cost, revenue
Resilient — operations and staff able to adjust to external change
Engaged — employees who are committed and enthusiastic

Engagement boundaries & commercials

Structural and operational changes occur in this stage; commercials are scoped from Design findings based on multiple metrics and confirmed before commitment.

Add On Services

Uplift your capabilities

The MORe team is dedicated to promoting principles, values, and methods that advance humankind through improved workplace conditions. Research shows that better working conditions directly and positively impact organizational performance, as well as helping employees.

Supporting you where you are

Coaching: One-on-one sessions to share MORe next practices with new members of resilient organizations or as a precursor to initiating our services.
Training: Small group sessions with teams interested in MORe next practices or as a precursor to initiating our services.
Speaking: Large group sessions with audiences interested in MORe next practices.